Liveops has been recognized by top organizations for transforming how companies deliver customer service. These awards reflect the measurable outcomes we help clients achieve—greater agility, cost savings, and meaningful customer interactions at scale.
A commitment to innovation, flexibility, and quality consistently earns Liveops recognition across the contact center industry. From customer service excellence to workplace culture, our awards speak to the people-first values behind every interaction.
Liveops earned one Gold Stevie® Award and three Silver Stevie® Awards, recognizing our strength in learning and development, customer satisfaction strategy, service innovation, and enterprise-grade outsourcing—demonstrating performance and consistency across complex programs and multiple support channels.
Honors Liveops for reengineering talent acquisition around quality, alignment, and scale. Through automation, applicant-centric transparency, and enhanced fraud prevention, Liveops selects right-fit professionals from a high-volume pipeline and accelerates time to value for clients in regulated industries.
Liveops was named a finalist for both CCW’s Best Workplace for Gender Equity Award and BPO of the Year, recognizing the company’s commitment to advancing gender representation, fostering an inclusive workplace culture, and delivering exceptional performance and innovation in the contact center industry.
For the tenth year in a row, Liveops was ranked in the top 5% of remote work companies by FlexJobs—highlighting our long-standing leadership in building sustainable, flexible, and remote-enabled work environments.
At Liveops, we’re built for what brands need most: scale, speed, and consistency—without compromising on care. Our model brings together experienced agents, adaptive technology, and a flexible delivery network that meets your customers where they are.
Seasonal flexibilityScale with ease for peak seasons with a flexible model built to handle surges—delivering fast, effective support while improving service quality.
Precision scheduling30-minute scheduled increments built for peaks and valleys, allowing you to ramp up for high-volume moments without overspending during slowdowns.
Quality talentSeasoned remote customer service agents are selected for brand alignment and customer care excellence.
Total cost of ownership (TCO)Reduce total cost of ownership with a flexible remote model—no facility costs, less overstaffing, and lower idle time and attrition expenses.
Advanced AI and AutomationWe integrate cutting-edge technology—from real-time AI insights to seamless automation—to streamline operations, enhance customer experience, and scale smarter.
What OUR clients say
What OUR clients say
What OUR clients say
Where others struggle, we scale. Liveops co-creates tailored support strategies that reflect your industry’s realities—delivering consistency, care, and quality in even the most complex, high-touch, and regulated environments.
Support patients with care, precision, and compliance—delivered by agents experienced in HIPAA-regulated environments.
Handle complex, policy-driven interactions with licensed and non-licensed professionals ready to support your members throughout every season.
From peak season spikes to everyday inquiries, deliver seamless, scalable customer support that drives loyalty and retention.
Deliver secure, on-brand service experiences with agents ready to meet the highest compliance and quality standards.
Be ready for every booking, cancellation, and last-minute change with flexible solutions that keep guests happy and coming back.
Ensure dependable service during outages, billing cycles, and urgent updates with responsive, always-on support.
Manage high call volumes, technical inquiries, and account needs with agents equipped to handle fast-moving customer demands.
Support constituents with secure, scalable communication services that meet public sector standards and evolving community needs.
Customer serviceOffer responsive support across every touchpoint—voice, email, chat, and more. Our remote model helps you deliver brand-aligned customer care at scale.
Sales and lead generationWhether you’re launching a new product or expanding your reach, experienced agents drive results with on-brand conversations that engage and convert.
Technical supportFrom troubleshooting to escalations, we provide knowledgeable, always-on support that strengthens trust and loyalty with every interaction.
Back office supportAgents handle behind-the-scenes tasks—from order entry to administrative support—so your teams can focus on high-impact work.
Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.
Explore flexible customer experience solutions
