Augment your existing retail contact center with the VirtualFlex platform to achieve higher customer satisfaction while strengthening your brand.
The VirtualFlex platform delivers built-in elasticity, which means you can scale your retail customer service team seamlessly without costly overhead. And, you can do it all while maintaining your most critical KPIs regardless of seasonal volume peaks and valleys. See why leading retailers and e-commerce stores depend on Liveops to deliver high-quality, on-brand customer service year-round.