Virtual contact center resources

“Now, that was a shocker.” Marjorie didn’t anticipate being named Liveops’ 2022 agent of the year. But speak with her for more than 5 minutes, and the decision by...

Hundreds of agents from across the country gathered and networked for the final Virtual Agent Roadshow of the year last month. The event also featured the Liveops Annual Agent...

In today’s climate, enterprises are faced with a talent problem. They either have too much capacity for their demand, or they struggle to find the right talent profile to...

Liveops, Inc. Honors Agents, Clients, and Employees on CX Day and Throughout Customer Service Week 2022 SCOTTSDALE, Ariz., Liveops, Inc., a leading virtual contact center is celebrating National Customer...

Have you heard about CX Day? Every October, people worldwide celebrate with their employees, agents, and clients. It reminds me of “Mother’s Day” or “Father’s Day.” It’s a time...

Full-time educator. Mother. Grandmother. Liveops Agent. Deborah finds the flexibility to do it all. As the crispness of fall slowly sinks into the air, school-aged students are settling into...

Anyone who has spent time on social media within the past few years can attest to the rising number of bots, fake accounts, and online scams disguised as legitimate...

The Liveops Philanthropy team is an employee-led group that helps foster charitable engagement among Liveops employees across the U.S. This group amplifies the company’s purpose through company-supported fundraising and...

The last quarter has been a rollercoaster for the economy. Record inflation, tight labor markets and a tired story of companies still challenged to find the right talent to...