When your customers reach out, they are looking for a helping hand. With the VirtualFlex platform, you can have access to an entire network of helping hands, with licensed and unlicensed virtual contact center agents ready to listen, reassure and assist.
Our flexible utilization model means we can scale your customer service capacity as needed. From servicing everyday claims, to planning for open enrollment periods, to scaling quickly during a CAT disaster, Liveops is ready to step in and help you save the day.
As a purpose-led organization, Liveops exists to improve people’s lives. Liveops agents who provide services for insurance clients believe they are improving the lives of your customers every day, connecting with your customers when they need it the most.