In healthcare, engagement is paramount. Our Healthcare Support Agents act as an extension of our clients’ brands by providing a warm, knowledgeable touchpoint with consumers and patients along each step of their healthcare journey.
Liveops has deep experience providing healthcare contact center services that work within Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. From enrollment and payor support to medication adherence to 1:1 ambassador support, we leverage best-in-class talent with individualized services designed to drive the best outcomes across the continuum of care.