People are our passion.

We believe a company focused on improving people’s lives creates better results for our clients. That’s why our beliefs are all about promoting collaboration, integrity and curiosity. And it shows—our clients are served by a team of relentlessly results-driven individuals, and our clients’ customers are treated with empathy and positivity by high-performing agents.

What drives us at Liveops?

Improving People’s Lives. We’re a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees.

Our purpose: to improve people’s lives

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We help agents work around their lives to inspire passion, ignite action and promote success on their own terms. After all, we’ve been connecting talented people with opportunity for more than 20 years, improving people’s lives while positively impacting communities.

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Each customer interaction creates an opportunity for customer advocacy or attrition. Liveops’ virtual agent community brings more experience, education, passion and flexibility than traditional BPOs, ensuring advocacy in every interaction. Backed by partner-oriented experts in distance learning, technology and operations, your Liveops agent community is nurtured to be a true extension of your business, delivering exceptional experiences for your customers and peace of mind for you.

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Liveops employees are part of a purpose-driven culture that values curiosity, collaboration, and results. We encourage diverse perspectives to create better outcomes, celebrate initiative, and build relationships based on trust and transparency.

We believe in


We work in service of our Agents, Clients, and Employees. We’re committed to earning the right to grow with you by being relentlessly results-driven.


We create better outcomes by seeking out and integrating diverse perspectives.


Relationships are built on a strong foundation of trust and
transparency. We endeavor to do the right thing, every time.


Talent deserves opportunity. We source for impact by empowering and celebrating those with initiative.


Norms exist to be challenged. We encourage ideas from everywhere.

Compassion and Respect

We are empathetic, good-natured, down-to-earth people who like to have fun. We believe every voice matters.

Passion starts at the top

Great results start with leaders who love working together, inspire trust in others and live our
purpose each and every day.

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Greg Hanover

Chief Executive Officer
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Darron Yancy

SVP, Finance
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Purnima King

SVP, General Counsel and Chief Compliance Officer
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Doug DeBolt

SVP, Client Development
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Jaye Becker

Jaye Becker

VP, Strategic Planning & Enablement
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Tara Holloway

SVP, Marketing
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Paul Leavens, CISSP

SVP, IT & Security
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Terri Arnold

SVP, Human Resources
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Cheryl Gunn

Cheryl Gunn

SVP, Operations
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Revolutionizing the contact center for two decades

At Liveops, we believe in improving people’s lives no matter where, when, or how they work. We’ve been making work and life more flexible and rewarding since 2000 — when we pioneered a different way of thinking which produced the virtual on-demand workforce.

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Excellence in Customer Service Award
Bronze Stevie Award for 2022
Flex Jobs Award - Top 100

Let’s work together

Partner With Us

Explore flexible, scalable virtual contact center solutions for your business.

Contact Us

Work For Us

Join the Liveops corporate team and help improve people’s lives.

Liveops Careers

Become An Agent

Enjoy the freedom and earning potential of a remote independent agent.

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Learn more about our Code of Conduct here.