We exist to improve the lives of agents, clients and employees.

Empowering better tomorrows.

Liveops works hard every day to make people’s lives better by providing flexibility to agents, scalable solutions to clients, and meaningful work to employees. Hundreds of enterprises have trusted Liveops to improve their customer experience by leveraging our VirtualFlex platform that includes exceptional talent, award-winning distance learning platforms and top-ranking security standards. If the last few years have taught us anything, it’s that the ability to flex virtually is a critical element for navigating the unknown, attracting the right talent at the right time. Join the revolution of the modern contact center!

Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership.
GM Regional Customer Care Operations, major utility
We've been partnering with Liveops since 2010 for all our inbound needs. Their consistency, professionalism and customer service are unparalleled in the industry.
Account Manager, media company
Liveops has been a great partner helping us to pass tough times with an outstanding level of flexibility, especially during the pandemic period. I trust them and look forward to more cooperation and partnership in the future.
Director of Customer Care, healthcare organization

The Liveops platform is the future.

The platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call.

By giving agents the autonomy of being independent contractors, Liveops attracts – and retains – a flexible network of experienced, reliable and motivated agents. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization’s needs.

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Top agents delivering top results.

Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers.

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Specialty virtual contact center offerings.

Post automation support.

Customers sometimes need to speak with a live agent. When an IVR can’t answer a customer’s question, the VirtualFlex platform delivers a live certified agent to help find a solution.

Disaster recovery.

When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity.

Back office solutions.

Scale your processes and free up resources by outsourcing administrative operations with Liveops agents.

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Meet your customer’s needs in their preferred channel.

Inbound/Outbound Voice




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Want to learn more?

Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes.

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