Flexible contact center solutions for your industry.

Every industry has its own unique set of needs and attributes. With the VirtualFlex platform, Liveops specializes in tailored solutions for industries that benefit most from our flexibility, scalability and cost control. Agents are selected carefully for their experience and ability to represent your brand. Discover how Liveops provides best-in-class service for your industry.

doctor shaking patients hand


Leverage a compassionate network of agents to drive the best outcomes across the continuum of care.

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couple shopping


Scale up or down to support all levels of call volume while building your brand.

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doctor talking to paitent


Be there for your policyholders when they need you the most, with quick resolutions and helpful service.

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Energy & Utilities

Ensure retention by being prepared for planned and unplanned peaks and surges.

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United States Capitol - Chief Justice of the United States


Prepare for expected and unexpected events with access to nationwide talent.

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Travel & Hospitality

Plan for known and unknown events without adding unnecessary overhead.

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Support all levels of call volume while maintaining your most critical KPIs, including NPS and CSAT.

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Financial Services

Providing exceptional customer care in the Financial Services and FinTech industries is paramount.

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Liveops has been able to consistently attain 90% plus on both Customer Satisfaction and First Call Resolution in this first year of our partnership.
GM Regional Customer Care Operations, major utility
We've been partnering with Liveops since 2010 for all our inbound needs. Their consistency, professionalism and customer service are unparalleled in the industry.
Account Manager, media company
We have had the pleasure of working with Liveops for the past two years, where they handled all of our manpower requirements. Liveops brought a new level of professionalism to our needs. Without a doubt, they are the most organized company we have ever worked with.
Director of Customer Care, healthcare organization

Want to learn more?

Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes.

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