Sales isn’t just about transactions. It’s about relationships, timing, trust, and the ability to connect with customers when intent is highest.
Liveops’ sales outsourcing services help brands support inbound and outbound sales needs with experienced professionals within our network who sell with care, clarity, and confidence.
Explore flexible customer experience solutions
From inbound product inquiries to outbound campaigns, Liveops makes it easier to outsource lead generation without sacrificing quality. With scalable delivery, performance-focused operations, and brand-aligned professionals within our network, our sales support solutions help brands boost revenue, reduce costs, and increase customer lifetime value.
1000%
25-55%
109bp
We meet your prospects where they are, with multichannel engagement that fuels conversions:
Rapid, scalable supportScale up fast for seasonal surges, product launches, or high-impact campaigns. We scale sales support up or down—right when you need it.
Scale smarter, flex faster
Experienced, brand-aligned sellersWe tap into a vast network of skilled professionals with proven sales backgrounds. They’re not just call handlers—they’re brand advocates who convert.
Tap into talent that sells
Focus on conversions, not just contactsEvery call, message, or email is a revenue opportunity. We align our strategy to your KPIs, helping you boost conversions, maximize ROI, and drive repeat business.
Turn conversations into conversions
Secure, integrated sales supportWith PCI compliance, CRM integration, and secure operational processes, Liveops’ sales support solutions are designed to protect sensitive customer data while helping sellers stay focused on the conversation.
See how secure sales support works
Case study | insurance
A leading insurance organization turned to Liveops to manage its licensed outbound and inbound lead generation and sales programs—achieving a 99% CSAT score and a 33% sales conversion rate over a 10+ year strategic partnership.
At Liveops, we’re built for what brands need most: scale, speed, and consistency—without compromising on care. Our model brings together experienced agents, adaptive technology, and a flexible delivery network that meets your customers where they are.
Seasonal flexibilityScale with ease for peak seasons with a flexible model built to handle surges—delivering fast, effective support while improving service quality.
Precision scheduling30-minute scheduled increments built for peaks and valleys, allowing you to ramp up for high-volume moments without overspending during slowdowns.
Quality talentSeasoned remote customer service agents are selected for brand alignment and customer care excellence.
Total cost of ownership (TCO)Reduce total cost of ownership with a flexible remote model—no facility costs, less overstaffing, and lower idle time and attrition expenses.
Advanced AI and AutomationWe integrate cutting-edge technology—from real-time AI insights to seamless automation—to streamline operations, enhance customer experience, and scale smarter.
What OUR clients say
What OUR clients say
What OUR clients say
Where others struggle, we scale. Liveops co-creates tailored support strategies that reflect your industry’s realities—delivering consistency, care, and quality in even the most complex, high-touch, and regulated environments.
Support patients with care, precision, and compliance—delivered by agents experienced in HIPAA-regulated environments.
Handle complex, policy-driven interactions with licensed and non-licensed professionals ready to support your members throughout every season.
From peak season spikes to everyday inquiries, deliver seamless, scalable customer support that drives loyalty and retention.
Deliver secure, on-brand service experiences with agents ready to meet the highest compliance and quality standards.
Be ready for every booking, cancellation, and last-minute change with flexible solutions that keep guests happy and coming back.
Ensure dependable service during outages, billing cycles, and urgent updates with responsive, always-on support.
Manage high call volumes, technical inquiries, and account needs with agents equipped to handle fast-moving customer demands.
Support constituents with secure, scalable communication services that meet public sector standards and evolving community needs.
Customer serviceOffer responsive support across every touchpoint—voice, email, chat, and more. Our remote model helps you deliver brand-aligned customer care at scale.
Sales and lead generationWhether you’re launching a new product or expanding your reach, experienced agents drive results with on-brand conversations that engage and convert.
Technical supportFrom troubleshooting to escalations, we provide knowledgeable, always-on support that strengthens trust and loyalty with every interaction.
Back office supportAgents handle behind-the-scenes tasks—from order entry to administrative support—so your teams can focus on high-impact work.
Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.
Explore flexible customer experience solutions
Sales outsourcing services involve partnering with an external provider to handle inbound and outbound sales activities, lead generation, and customer engagement. Liveops connects brands with experienced professionals who sell with care, clarity, and confidence across multiple channels.
Liveops supports inbound and outbound voice sales, live chat, email campaign responses, SMS and text sales support, direct response TV customer service, and lead qualification and nurturing.
Liveops clients have seen cost savings of 25 to 55%, along with up to 1000% scalability and 109 basis points higher sales conversion compared to traditional models.
Yes, Liveops is built to scale up or down quickly for seasonal surges, product launches, and high-impact campaigns, using precision scheduling in 30-minute increments to match coverage to real demand.
Liveops uses PCI compliance, CRM integration, and secure operational processes to protect sensitive customer data while keeping agents focused on the conversation.
Liveops supports sales programs across healthcare, insurance, retail, financial services, travel and hospitality, energy and utilities, communications, and government.
Liveops selects professionals from its network based on proven sales backgrounds and brand fit, treating them as brand advocates rather than call handlers to help maintain consistency across every customer interaction.
In one example, a national insurance organization partnered with Liveops for licensed inbound and outbound sales programs and achieved a 99% CSAT score and a 33% sales conversion rate over a 10-plus year partnership.
