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Liveops Unveils LiveNexus to Help Enterprises Modernize CX with Confidence

AI and Human Orchestration Backed by Nearly 30 Years of Operational Data to Modernize Customer Experience with Intelligence and Rigor SCOTTSDALE, Ariz. – Jan. 21, 2026– Liveops, a leader...

The Human Advantage in Customer Service: Where AI Assists, Humans Resolve

During the 2025 holiday season, AI had a breakout year in customer service. It showed up in retail chat widgets, return portals, order tracking flows, and automated phone menus. For many brands, AI became...

Healthcare | Travel and Hospitality | Case Study

Scaling Complex Support Programs with the Liveops and Five9 Partnership

Client Success – 63% Cost savings 97.5% SLA compliance 96%+ CSAT Share Overview Five9 and Liveops have built an 8+ year partnership grounded in empathy, innovation, and operational excellence....

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