Quality Talent

Every month, we recognize a standout individual who provides services through Liveops and demonstrates exceptional dedication, consistency, and professionalism.  This month, we’re proud to celebrate Earl, the newest Agent of the Month.  Nominated by...

When exploring work-from-home opportunities, one of the biggest questions is simple:  How do independent contractors earn with Liveops?  It’s an important question, and one that deserves a straightforward answer.  Unlike traditional...

Every month, we recognize a standout individual who provides services for Liveops and makes a meaningful difference through their dedication, reliability, and care.  This month, we’re proud to celebrate Merissa, the...

AI is changing customer experience fast. But for most leaders, the real challenge isn’t just adopting new technology. It’s preparing the workforce to use it well without creating more fatigue, confusion, or resistance along the way. ...

In today’s changing job market, uncertainty has become a familiar feeling. Technology continues to evolve, customer expectations shift quickly, and traditional career paths don’t always offer the stability they once did....

Every month, we recognize a standout individual who provides services for Liveops and makes a meaningful difference through every interaction.  This month, we are proud to celebrate Pam Davis,...

In today’s increasingly connected economy, bilingual customer service jobs have become one of the most in-demand roles in the customer support industry. Companies across healthcare, retail, insurance, banking, and technology continue...

Every so often, someone stands out not just for their skills, but for their consistency, intuition, and ability to create impact. This month, that someone is Jerome—a customer service...

This whitepaper educates businesses on effective strategies to source and retain highly skilled remote contact center talent, comparing remote and traditional in-person staffing models. It emphasizes evidence-based approaches and...