Liveops Agent Spotlight: Anna, Exemplifying Compassion and Commitment in Every Interaction
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A Shining Example of Compassionate Service
Anna’s journey with Liveops has been marked by empathy, dedication, and a commitment to excellence that shines through in every interaction she has with callers.
Anna was nominated by a major healthcare client’s support team for the exceptional care that she provides to customers. “Anna cares deeply about her callers and consistently goes the extra mile to ensure their needs are met. Her empathy and dedication shine through in every interaction, making each caller feel valued and understood. Her commitment to providing exceptional service is truly commendable,” they shared.
A Journey of Flexibility and Growth
Anna’s journey as an independent contractor with Liveops began nearly 12 years ago. She entered the world of home-based business ownership with a clear goal in mind: to create a work-life balance that prioritized her family and personal life.
“I jumped into the world of home-based business ownership because I wanted work to fit around my family and life, not the other way around,” Anna explains. “A friend introduced me to Liveops, and I loved the idea of setting my own hours and working from home. So, I decided to give it a shot, almost like a ‘trial run,’ and I’ve never looked back. I’ve had the opportunity to work with some amazing clients and truly awesome people—it’s been a fantastic journey!”
Over the years, Anna has provided services for a variety of programs, from direct response and insurance to healthcare and retail. Currently, she is providing exceptional support for a major healthcare program, continuing to showcase the empathy and commitment that have made her stand out.
Balancing Business and Life
For Anna, running a successful home-based business is about more than just hard work—it’s about enjoying the journey and staying connected. “Enjoy the journey! Don’t forget that you have to take the initiative to make this work, but also remember to be kind to yourself. Make realistic goals, stay connected with the agent community (we aren’t in this alone!), and take advantage of the amazing resources provided for your success,” she advises.
Her approach to balancing her work and personal life has allowed Anna to create a fulfilling and meaningful career while staying true to her values and priorities.
Inspirations and Passions
Anna draws inspiration from her namesake, Anna from the Bible. “She pointed those seeking help to Christ (Luke 2:38). My goal is to do the same! By following her example, I hope to make a meaningful difference in the lives of others,” Anna shares.
When she’s not working, Anna enjoys the beauty of her home in Southern Arizona. “Traveled here, loved it. Moved here, and now I live in my vacation spot! The mountains are gorgeous, the prairie sunflowers and cactus are beautiful, and the sunsets are totally amazing!” she says.
Anna’s personal interests and faith play a significant role in her life. She enjoys reading the Psalms, particularly those written by David, and finds comfort and inspiration in the song “Blessed Assurance,” which she says would be on her life’s soundtrack.
A Heartfelt Congratulations
Liveops is incredibly proud to have independent agents like Anna within its network of self-employed contractors. Her dedication, empathy, and enthusiasm have made a significant impact on the clients she supports. Anna’s journey is truly inspiring, and her commitment to excellence is a testament to the power of perseverance and compassion.
Congratulations, Anna, on being named Agent of the Month! Your journey is a shining example of the positive difference independent contractors can make in the lives of those they serve.
