AI adoption is accelerating, but moving from experimentation to enterprise-wide execution remains a major challenge. In this episode of AppDevANGLE by SiliconANGLE theCUBE, Molly Moore, President and COO of Liveops, joins host Paul Nashawaty to discuss what it really takes to operationalize AI at scale and why successful enterprise AI depends on orchestration, not simply automation. Molly and Paul explore the gap between deploying AI technology and integrating it into real-world workflows, governance structures, and customer journeys.
They explore why AI can expose broken processes, how organizations can determine where AI and human expertise create the most value, and why seamless handoffs, governance, and outcome-focused measurement are critical to AI success.
Molly also shares insights from the Liveops AI Maturity Benchmark and AI Readiness Assessment, designed to help organizations understand where they are in their AI journey and what it takes to move forward.
“The winners won’t be those with the most AI. They’ll be the ones that orchestrate AI, people, and workflows most effectively.”