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Can you feel the love in your contact center?
“They love me, they love me not.” If you’ve been plucking petals to discern whether your contact center team members are really committed to your business, you’re not alone....
5 Reasons the workforce is changing
Things change. Fashion, technology, diets – we are surrounded by change every day of our lives. So there is no surprise that the workforce today looks different than it...
Retailers: are you prepared for the next big event?
A virtual contact center can make your next event more efficient and profitable The New Year means many things to a business – a new budget, fresh thinking and...
What to expect in 2020: contact center and beyond
A new decade is upon us, and the disruption in the workforce is here. No longer are Baby Boomers dominating the workforce. Millennials make up the majority of the...
Take your work to the next level with personal branding
You think you know branding but do you brand yourself as an independent worker? Branding is a subject most people know a little bit about and anyone seeking more...
5 ways to build the best work-at-home community
Building a network is a great way to overcome remote work loneliness and strengthen your business. Have you ever wanted to work from home, but don’t know where to...
Making money from home helps dad make the most out of time with his son
Independent work lets remote customer service pro be there for son’s milestones It was 2009 when Alfredo Gutierrez found out he was going to be a father. He knew he...
Stop outsourcing, start outsmarting
Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.
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