Quality Talent

Craig liveops virtual agent, working right time

Liveops Agent Spotlight: Craig, who defines “right time”

On a sunny Florida afternoon following a round of golf, Craig spent a few moments with us chatting about his Liveops experience and how he approaches his work-life balance....

Lessons Learned on Current Workforce Trends and Their Impact on Agents and Contractors

Recently, Liveops Senior Vice President of Marketing and Talent Acquisition, Ellen Hahn, joined the weekly live stream Sterling Live to discuss recent workforce trends with Sterling General Manager Vincenza...

women entrepreneur day, Sharon Meeks DeBouse

Liveops Agent Spotlight: Sharon, a woman entrepreneur

Liveops attracts business-oriented people who are dedicated to their clients, passionate about working when they want, and driven to help other people. For Women’s Entrepreneurship Day, we’d like to...

Can you feel the love in your contact center?

“They love me, they love me not.” If you’ve been plucking petals to discern whether your contact center team members are really committed to your business, you’re not alone....

5 Reasons the workforce is changing

Things change. Fashion, technology, diets – we are surrounded by change every day of our lives. So there is no surprise that the workforce today looks different than it...

5 ways to build the best work-at-home community

Building a network is a great way to overcome remote work loneliness and strengthen your business. Have you ever wanted to work from home, but don’t know where to...

Making money from home helps dad make the most out of time with his son

Independent work lets remote customer service pro be there for son’s milestones It was 2009 when Alfredo Gutierrez found out he was going to be a father. He knew he...

Customer care agent shares her secrets to performing at an elite level

Exceptional customer care is just one of Teresita’s amazing talents She’s also a business owner, social worker, graduate student and more If you’ve ever felt like there wasn’t enough...

Life, liberty and Liveops on the road: Philly Edition!

Philadelphia, home of the Declaration of Independence, is also home to Liveops independent agents Just because you work from home, doesn’t mean you work alone! This statement is never...

Stop outsourcing, start outsmarting

Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.

Contact

Explore flexible customer experience solutions