Find seasonal work for the winter—no commute, no snow shovel required!
What do you do when your summer job ends? If you spent your summer as a white-water rafting guide, camp counselor, or traveler, you’re probably feeling the pressure to...
Virtual contact center resources
Liveops is a recognized thought leader in the virtual contact center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.
Not your typical mother’s hours
Modern work-from-home for moms who want more than “mom jobs” Times have changed. Modern moms can pick from a wealth of opportunities that offer flexible work from home on...
Agent roadshow: Investing in a great agent experience
Agents cheer CEO’s investment in agent experience and supportive technology We’re back from Atlanta, Georgia where the agents of “Hotlanta” were indeed on fire! Hosted at the King Plow...
How to manage customer service spikes
The key to avoiding long customer hold times and wasted agent idle time Imagine no wait time, no lost sales, no unhappy customers. That sounds like business nirvana to...
Real Work-from-Home Job or Scam? 8 Tips to Protect Yourself
Real Work-from-Home Job or Scam? 8 Tips to Protect Yourself Want to work from home? Now’s a great time to pursue the dream. In 2020, flexible remote job opportunities...
Why the BPO industry is ripe for disruption
Lessons from Uber suggest how to capitalize on gaps in a stagnant contact center industry On his company’s ninth anniversary, Uber Co-Founder Garrett Camp publicly posted his original pitch...
Agent roadshow: passionate people and an enterprising mindset
We’re back from Dallas, Texas where southern hospitality reigned supreme Twenty-five members of the Liveops Nation and their guests joined Liveops leaders for a delicious meal at Winewood Grill,...