Blogs

In 2023, CX is More Critical than Ever.

In precarious economic times, consumers are more discerning than ever about where their money goes and expect positive, progressive, and consistent customer experience (CX). After all, consumption is not...

23 things I wish I knew when I started my career

23 Things I Wish I Knew Earlier in My Career

In honor of Liveops’ 23rd birthday this year, Cheryl Gunn, SVP of Operations at Liveops, shares 23 things she wishes she knew earlier in her career. Don’t be...

How and Why You Should Set Goals as a Remote Worker

Whether it be from the day-to-day stresses of normal life or just not feeling as connected as you may want to be, it can be hard to stay motivated...

Tips for Leveling Up Your Home Office Setup in 2023

Prior to 2020, friends and family would often express jealousy about my ability to work from home. The idea of rolling out of bed whenever you want, ditching the...

10 Customer Service Tips for Agents to Keep in Mind

The customer service industry can be tough at times, so in order to attract and retain customers, it’s important to provide them with the best service and care. By...

Liveops Agent Spotlight: Veronica, 2022 Agent’s Choice Award Winner

Veronica’s pandemic story is unfortunately all too common. For 10 years, she successfully owned and operated her own business in her home state of Indiana. But in the wake...

Yes, You Can Have Both Scale and Quality In Today’s Customer Service Environment

VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? For years, we’ve found inspiration in great customer experiences (CX) and in...

2023 Trends for Enterprises to Watch

While entering a new year is often associated with self-reflection, it’s also an opportunity for businesses to take a step back, assess, and recalibrate, too. A large part of...

2023 Agent Trends: Tools for Your Business in the New Year

If you’re anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. On the first of January, you wake up feeling...

Stop outsourcing, start outsmarting

Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.

Contact

Explore flexible customer experience solutions