Quality Talent

Liveops Agent Spotlight: Jeremy, Embodying Excellence through Dedication and Growth

Finding Balance and Embracing Change Jeremy’s journey as a Liveops independent agent has been nothing short of inspiring, marked by dedication, growth, and an unwavering commitment to excellence. Jeremy...

Liveops Agent Spotlight: Sharon, improving people’s lives by prioritizing human connection

TW: loss of a child While a deeply human experience, discussion of grief is historically taboo in personal interactions, let alone in a professional environment. When Sharon suddenly...

Liveops Agent Spotlight: Gail, embracing purpose through meaningful work

If there’s one piece of advice that Gail, a self-employed business owner with Liveops, would like to share with her community, it’s this: “I’m a firm believer, and I...

Is 1099 independent contract agent right for me

Is Becoming a 1099 Independent Contractor Right For You?

We encounter many of the same questions when first getting to know someone new. “What’s your astrological sign?” “Are you more of a cat person or a dog person?” ...

Liveops Agent Spotlight: Tami

Prolonged success as a Liveops independent agent often hinges on a lasting commitment to ongoing learning, education, and skill development. Tami’s journey contracting with Liveops is a testament to...

Better CX involves Agent experience and community

For CX, Agent Experience and Community Are Paramount

While you’re considering CX from the enterprise point of view, for the purpose of this article let’s flip the script for a moment. Enterprises are composed of people, and...

Key Factors of Quality Agent Interactions

In the current customer service landscape, one of the prominent themes among customer experience (CX) leaders is the pursuit of high-quality experiences. Unsurprisingly, quality interactions serve as the bedrock...

John, Liveops agent spotlight: high quality experience

Liveops Agent Spotlight: John, delivering high-quality experiences every time

Often when we speak to enterprise companies about Liveops solutions, the high-quality interactions within the agent community stand out as a key differentiator. Agents like John are the reason...

Liveops Agent Spotlight: Stacy

Life can take us in many directions, setting the path for the next journey. Sometimes unknowingly, these paths are building the skills needed to be successful in our next...

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