Case Study

Improving CX with a Flexible Workforce for a Global Athletic Apparel Company

Client Success – 300% flexibility 23% increase CSAT 7-yr partnership Share Overview One Fortune 100 athletic apparel company was struggling to meet customer expectations, especially during peak seasons...

Government | Case Study

Rapid Response & Scalability: Supporting the Small Business Administration During a National Crisis

Client Success – 200% flexibility 2-day flex 15sec AWT Share Overview In Spring 2020, the COVID-19 pandemic disrupted businesses and livelihoods across the globe. As part of its economic...

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