Liveops Opens Thousands of Remote Customer Support Roles, Expanding Access to Flexible Income Opportunities

Recruiting remote customer support agents for leading tax software client during the 2026 tax season 

SCOTTSDALE, AZ – November 13, 2025 – Liveops, the leader in flexible customer experience outsourcing solutions, today announced a nationwide initiative to source thousands of remote customer support agents ahead of the 2026 tax season. These opportunities offer people across the United States the chance to earn income from home, on a schedule they control, while supporting one of the nation’s top tax software brands. 

 “At Liveops, we believe meaningful work should be accessible to everyone—no matter where they live or what life demands they’re balancing,” said Molly Moore, Chief Operating Officer at Liveops. “By expanding our remote customer support opportunities, we’re giving people from all walks of life—including single parents, military spouses, and caregivers—more control over when they provide services and how they earn, so they can support their households while balancing life’s demands.” 

Expanding access to opportunities through inclusive agent sourcing 

As families across the country navigate rising costs and unpredictable work opportunities, Liveops offers a way to earn income with flexibility and purpose. Independently contracted agents can build sustainable careers that fit their lives. 

Liveops is actively sourcing agents from underrepresented and traditionally overlooked groups, including bilingual candidates, women (who currently represent approximately 77 percent of the Liveops agent community), caregivers, veterans, retirees, and people with disabilities. 

Because Liveops does not require proximity to a physical contact center, people can provide services from where they live. This removes many of the geographic and socioeconomic barriers that can limit participation in providing remote services as an independent agent. 

“Our flexible sourcing model benefits both people and our clients,” said Jim Watson, Chief Executive Officer of Liveops. “We’re able to tap into diverse, motivated talent across the country. People who might not otherwise have access to these opportunities. While giving our clients a scalable, resilient workforce that’s ready to meet real-world demand.” 

Empowering agents to self-select their schedules 

Customer support professionals within the Liveops network choose the intervals they want to provide services. That way, people can line up their earning time around caregiving, family schedules, retirement, education, or a second income stream. 

For clients, the same model allows Liveops to align coverage to real tax season demand without adding facilities or long-term overhead. 

Economic and community impact 

By keeping income in local communities instead of centralizing work in a single facility, the Liveops model supports local economies.  

Thousands of people will be able to earn supplemental income and gain experience in customer support for a nationally recognized brand during one of the busiest customer service periods of the year. 

Proven expertise in tax season support 

Liveops has supported tax season engagements for decades. The company’s on-demand model allows it to source, certify, and deploy right-fit customer support agents quickly so callers receive fast, empathetic, and brand-aligned service at peak.  

This approach helps tax software clients reduce hold times, improve customer satisfaction, and protect brand loyalty during the highest volume weeks of the year. 

To learn more about Liveops’ tax software customer support opportunities, click below! 

Apply Now!

About Liveops 

Liveops is redefining what outsourced customer service means in a modern, always-on world, built on the belief that genuine connection drives brand loyalty. For over 25 years, we’ve paired cutting-edge technology with trusted, remote, and empathetic human expertise to deliver agile, high-touch customer support solutions that scale with precision and care. As pioneers in the flexible workforce model, we bring global reach with unmatched adaptability—helping brands meet customer needs, anywhere, anytime. From complex interactions to seasonal surges, we proudly serve Fortune 500 and enterprise clients—delivering personalized experiences that earn trust and drive lasting impact. It’s not outsourcing, it’s outsmarting. 

For more information, visit www.liveops.com.