Customer Service

Business Continuity – 2020 and Beyond

What Does Business Continuity Really Mean? Remember slow news days? Yeah, me neither. We live in turbulent, unpredictable times. Between wildfires, hurricanes, floods, windstorms, earthquakes, cyberattacks, and massive power...

Virtual Agent Roadshow Recap!

Connection is key: maintaining community virtually In a normal year, we’d be traveling to cities across the country to meet with Liveops agents face-to-face. This fall, things may look...
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Workforce learning closes the distance

Want to improve your company’s customer service? Start by providing a better learning experience for your workforce. It’s no secret that happier team members mean happier customers. The more...
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Remote Job Video Interview Tips

Looking for a job in remote times? Here are some things to keep in mind when interviewing by video   Ready for your next interview? It could happen sooner...
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Liveops Supports Red Nose Day 2020

On May 21, Liveops agents supported the live television broadcast of the Red Nose Day Telethon for the sixth year. Red Nose Day is a campaign that leverages fun...
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Managing Mental Health in Remote Environments

Managing your mental health in the times of coronavirus The days are blurring together. Your dress shoes are starting to gather dust. “Business Unusual” has challenged you in more...

Stop outsourcing, start outsmarting

Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.

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