Liveops delivers agile, enterprise-grade outsourced technical support tailored to your business. Our remote-first model connects skilled, vetted agents with clients—delivering secure, scalable support that resolves issues efficiently, builds trust, and ensures quality technical support at every touchpoint.
Explore flexible customer experience solutions
From high-volume troubleshooting to white-glove technical guidance, our network of agents delivers measurable value to drive efficiency, cut costs, and protect brand reputation at every step.
6point
1000%
25%+
Voice, chat, email, or text—our omnichannel technical support services meet your users wherever they are:
Smart support at scaleHandle spikes, product launches, or seasonal volume with ease. Liveops scales with your needs to deliver the right support at the right time.
Scale smarter, not harder
Patience meets proficiencyAgents within our network are certified in technical support best practices and bring the calm, thoughtful approach customers appreciate, especially when the stakes are high.
Where experience meets empathy
Cost efficiency without compromiseReduce idle time. Our pricing model delivers enterprise-grade support while keeping costs under control.
Discover value without the overhead
Elevated satisfaction for end-usersWe don’t just close tickets; we create positive, human-centered support experiences that drive trust, loyalty, and repeat business.
See how we put people first
Case study | FINANCE
A leading credit bureau partnered with Liveops to deliver immediate, empathetic support during a critical cybersecurity incident—launching in just 48 hours, flexing service capacity by 1000%, and delivering 721 hours of support in a single day.
At Liveops, we’re built for what brands need most: scale, speed, and consistency—without compromising on care. Our model brings together experienced agents, adaptive technology, and a flexible delivery network that meets your customers where they are.
Seasonal flexibilityScale with ease for peak seasons with a flexible model built to handle surges—delivering fast, effective support while improving service quality.
Precision scheduling30-minute scheduled increments built for peaks and valleys, allowing you to ramp up for high-volume moments without overspending during slowdowns.
Quality talentSeasoned remote customer service agents are selected for brand alignment and customer care excellence.
Total cost of ownership (TCO)Reduce total cost of ownership with a flexible remote model—no facility costs, less overstaffing, and lower idle time and attrition expenses.
Advanced AI and AutomationWe integrate cutting-edge technology—from real-time AI insights to seamless automation—to streamline operations, enhance customer experience, and scale smarter.
What OUR clients say
What OUR clients say
What OUR clients say
Where others struggle, we scale. Liveops co-creates tailored support strategies that reflect your industry’s realities—delivering consistency, care, and quality in even the most complex, high-touch, and regulated environments.
Support patients with care, precision, and compliance—delivered by agents experienced in HIPAA-regulated environments.
Handle complex, policy-driven interactions with licensed and non-licensed professionals ready to support your members throughout every season.
From peak season spikes to everyday inquiries, deliver seamless, scalable customer support that drives loyalty and retention.
Deliver secure, on-brand service experiences with agents ready to meet the highest compliance and quality standards.
Be ready for every booking, cancellation, and last-minute change with flexible solutions that keep guests happy and coming back.
Ensure dependable service during outages, billing cycles, and urgent updates with responsive, always-on support.
Manage high call volumes, technical inquiries, and account needs with agents equipped to handle fast-moving customer demands.
Support constituents with secure, scalable communication services that meet public sector standards and evolving community needs.
Customer serviceOffer responsive support across every touchpoint—voice, email, chat, and more. Our remote model helps you deliver brand-aligned customer care at scale.
Sales and lead generationWhether you’re launching a new product or expanding your reach, experienced agents drive results with on-brand conversations that engage and convert.
Technical supportFrom troubleshooting to escalations, we provide knowledgeable, always-on support that strengthens trust and loyalty with every interaction.
Back office supportAgents handle behind-the-scenes tasks—from order entry to administrative support—so your teams can focus on high-impact work.
Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.
Explore flexible customer experience solutions
