Liveops delivers agile, high-quality back office support outsourcing services designed to streamline operations and reduce overhead. We connect experienced back office support professionals with secure, scalable systems—so your team can focus on strategic growth while we handle the day-to-day operations.
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From claims processing to document review and data entry, Liveops delivers efficient, dependable support that protects brand integrity and drives operational excellence.
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Our back office support services are designed to quietly keep your business running with speed, accuracy, and care:
Flexible support for essential operationsScale back office capacity with ease to meet tight deadlines, process high volumes, or manage routine tasks with confidence and accuracy.
Handle seasonal surges with confidence
Specialized alignment with your systemsBack office support agents are certified to align to your business needs and tools—ensuring efficient execution, reduced errors, and a smooth integration into existing workflows.
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Cost-effective execution, measurable resultsPay only for productive output. Our back office support solutions eliminate idle time, helping you reduce overhead while maintaining enterprise-grade results.
Discover the total cost advantage
Compliance-first operations, built for scaleWhether handling confidential records or regulated documentation, Liveops delivers support that aligns with your industry standards.
Explore enterprise-grade compliance at scale
Case study | healthcare
During open enrollment, a national healthcare company faced a surge in time-sensitive applications. Liveops delivered rapid back office support—helping the client process thousands of forms accurately and on time.
At Liveops, we’re built for what brands need most: scale, speed, and consistency—without compromising on care. Our model brings together experienced agents, adaptive technology, and a flexible delivery network that meets your customers where they are.
Seasonal flexibilityScale with ease for peak seasons with a flexible model built to handle surges—delivering fast, effective support while improving service quality.
Precision scheduling30-minute scheduled increments built for peaks and valleys, allowing you to ramp up for high-volume moments without overspending during slowdowns.
Quality talentSeasoned remote customer service agents are selected for brand alignment and customer care excellence.
Total cost of ownership (TCO)Reduce total cost of ownership with a flexible remote model—no facility costs, less overstaffing, and lower idle time and attrition expenses.
Advanced AI and AutomationWe integrate cutting-edge technology—from real-time AI insights to seamless automation—to streamline operations, enhance customer experience, and scale smarter.
What OUR clients say
What OUR clients say
What OUR clients say
Where others struggle, we scale. Liveops co-creates tailored support strategies that reflect your industry’s realities—delivering consistency, care, and quality in even the most complex, high-touch, and regulated environments.
Support patients with care, precision, and compliance—delivered by agents experienced in HIPAA-regulated environments.
Handle complex, policy-driven interactions with licensed and non-licensed professionals ready to support your members throughout every season.
From peak season spikes to everyday inquiries, deliver seamless, scalable customer support that drives loyalty and retention.
Deliver secure, on-brand service experiences with agents ready to meet the highest compliance and quality standards.
Be ready for every booking, cancellation, and last-minute change with flexible solutions that keep guests happy and coming back.
Ensure dependable service during outages, billing cycles, and urgent updates with responsive, always-on support.
Manage high call volumes, technical inquiries, and account needs with agents equipped to handle fast-moving customer demands.
Support constituents with secure, scalable communication services that meet public sector standards and evolving community needs.
Customer serviceOffer responsive support across every touchpoint—voice, email, chat, and more. Our remote model helps you deliver brand-aligned customer care at scale.
Sales and lead generationWhether you’re launching a new product or expanding your reach, experienced agents drive results with on-brand conversations that engage and convert.
Technical supportFrom troubleshooting to escalations, we provide knowledgeable, always-on support that strengthens trust and loyalty with every interaction.
Back office supportAgents handle behind-the-scenes tasks—from order entry to administrative support—so your teams can focus on high-impact work.
Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.
Explore flexible customer experience solutions
