Virtual Agent Roadshow Recap!
Connection is key: maintaining community virtually In a normal year, we’d be traveling to cities across the country to meet with Liveops agents face-to-face. This fall, things may look...
Virtual contact center resources
Liveops is a recognized thought leader in the virtual contact center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.
Workforce learning closes the distance
Want to improve your company’s customer service? Start by providing a better learning experience for your workforce. It’s no secret that happier team members mean happier customers. The more...
Remote Job Video Interview Tips
Looking for a job in remote times? Here are some things to keep in mind when interviewing by video Ready for your next interview? It could happen sooner...
3 Tips to Avoid Burnout When Working Remotely
3 Easy Ways to Take Care of Yourself and Avoid Burnout When You Work Remotely Tired? Burnt out? Feeling unable to do what you need to do today? Pause...
Work from Home vs. Virtual Flex: What’s the Difference?
Working from Home Vs. Virtual Work: Which Is the Better Option for You and Your Business? Words like “work” and “home” don’t mean what they used to. Today, millions...
7 Soft Skills All Remote Workers Need
The traditional job you had may not be the remote job you want Looking for a job that lets you work from anywhere? I have some good news: it’s...
Liveops Supports Red Nose Day 2020
On May 21, Liveops agents supported the live television broadcast of the Red Nose Day Telethon for the sixth year. Red Nose Day is a campaign that leverages fun...
Managing Mental Health in Remote Environments
Managing your mental health in the times of coronavirus The days are blurring together. Your dress shoes are starting to gather dust. “Business Unusual” has challenged you in more...
Remote Work’s Impact on the Environment
How remote work affects the environment The canals in Venice are clear and lively fish are visible. Blue skies are replacing smog in some of the world’s most polluted...