Blog

In honor of Liveops’ 23rd birthday this year, Cheryl Gunn, SVP of Operations at Liveops, shares 23 things she wishes she knew earlier in her career.      Don’t be...

Whether it be from the day-to-day stresses of normal life or just not feeling as connected as you may want to be, it can be hard to stay motivated...

Prior to 2020, friends and family would often express jealousy about my ability to work from home. The idea of rolling out of bed whenever you want, ditching the...

The customer service industry can be tough at times, so in order to attract and retain customers, it’s important to provide them with the best service and care. By...

Veronica’s pandemic story is unfortunately all too common. For 10 years, she successfully owned and operated her own business in her home state of Indiana. But in the wake...

VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell?  For years, we’ve found inspiration in great customer experiences (CX) and in...

While entering a new year is often associated with self-reflection, it’s also an opportunity for businesses to take a step back, assess, and recalibrate, too. A large part of...

If you’re anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. On the first of January, you wake up feeling...

“Now, that was a shocker.” Marjorie didn’t anticipate being named Liveops’ 2022 agent of the year. But speak with her for more than 5 minutes, and the decision by...