Scaling Patient Support for a Leading Medical Device Company
Client Success – 94% QA scores 700% agent growth 95% CSAT score Share Overview A leading medical device company was experiencing unprecedented growth, but their ability to scale...
Healthcare
Compliance Without Compromise: How Liveops Helped a Top Pharma Company Elevate Care and Reduce Costs
Client Success – 96% patient satisfaction 17 year partnership 514k+ unique patients supported Share Overview A global pharmaceutical client built a reputation for delivering unparalleled patient care. However,...
Scalable contact center solutions drive results in healthcare
Patient experience is key to growth—and survival As the new year begins, healthcare providers and others in the sector face deep uncertainty from the legislative arena and challenging spikes...
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