Virtual contact center resources

Liveops is a recognized thought leader in the virtual contact center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.

Retail | Case Study

Improving CX with a Flexible Workforce for a Global Athletic Apparel Company

Flexible Workforce | Blog

Work from Home vs. Virtual Flex: What’s the Difference?

Contact Center Industry | Blog | Webinar

[Webinar] 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition, with Five9

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How I became a work-at-home mom

Virtual Agents | Blog

How I extended my maternity leave and became a work-at-home mom Originally posted on MommyKatie.com When I became pregnant with my first son, I had a promising career at a...

Find flexible work for people with disabilities

Virtual Agents | Blog

How people with disabilities and many veterans find flexible, independent work Many people with disabilities or health challenges struggle to find traditional jobs that meet their needs and sadly...