Virtual contact center resources
Liveops is a recognized thought leader in the virtual contact center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.
Summer is here! Looking to earn from your home?
Opportunities to earn an income from your home this summer Summer side hustle or steady earning potential? Whichever describes your situation this summer, you may be a fit for...
Agents’ Choice: Best Laptop, Desktop, and Monitor
Setting up your home office is exciting! From selecting the right desk and location for the home office, all the way down to the monogrammed mug that holds your...
Agents’ Choice: Best Headset, Phone and Antivirus Software
Choosing the best tech for your home business can feel daunting, especially when there are so many options! In fact, “What headset, phone, monitor, etc. should I buy for...
Earth Day Sustainability Tips
Working remotely has so many benefits. In the case of Liveops employee Doug Wheat, it provides an opportunity to explore his passions. Doug is a true outdoors enthusiast and...
Agent Myth Busting: #3 – How do I know it’s not a scam?
MYTH: Work at home and flexible schedules? Sounds too good to be true. Work-at-home has gotten a bad reputation, particularly before the COVID-19 pandemic. There are many bad actors...
Agent Myth Busting: #2 – Remote working is too lonely
MYTH: I’ll be too isolated if I work from home Working from home can be lonely sometimes. There are days (or weeks, or months in the case of the...