Customer Service Week: Why Enterprises Need to Focus on CX
It’s almost here, so let me be the first to wish you a happy Customer Experience Day! While customer experience (CX) is significant year-round, the first Tuesday in October...
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23 Things I Wish I Knew Earlier in My Career
In honor of Liveops’ 23rd birthday this year, Cheryl Gunn, SVP of Operations at Liveops, shares 23 things she wishes she knew earlier in her career. Don’t be...
Yes, You Can Have Both Scale and Quality In Today’s Customer Service Environment
VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? For years, we’ve found inspiration in great customer experiences (CX) and in...
[Press Release] Liveops, Inc. Honors Agents, Clients, and Employees on CX Day and Throughout Customer Service Week 2022
Liveops, Inc. Honors Agents, Clients, and Employees on CX Day and Throughout Customer Service Week 2022 SCOTTSDALE, Ariz., Liveops, Inc., a leading virtual contact center is celebrating National Customer...
Liveops Philanthropy Update: Volunteer Weeks Recap 2022
The Liveops Philanthropy team is an employee-led group that helps foster charitable engagement among Liveops employees across the U.S. This group amplifies the company’s purpose through company-supported fundraising and...
Recap: Liveops Digital Transformation in 2021
Over the last two decades, Liveops has been a beacon for how to successfully attract, engage, and onboard virtual agents. In 2021 Liveops invested in an aggressive digital transformation...
Liveops Employee Resource Group Spotlight: DEFY
October is National Disability Employment Awareness Month, so we’re showcasing the DEFY Liveops Employee Resource Group. Meet Mary, Robyn, and Briana, three Liveops employees who help lead this ERG....
Liveops provides opportunities to military spouses with new partnership
Liveops appointed to Military Spouse Employment Partnership program Liveops is pleased to announce its appointment to the Department of Defense Military Spouse Employment Partnership (MSEP) program in October 2021....