Customer Service

Tips to set up your home office for success

Your Home Office As an Independent Agent providing services to Liveops and its clients, you control where, when, and how you provide virtual teleservices, in accordance with the terms...
workforce trends

The War on Talent: Labor Trends 2021

By Liveops partner Recruitics, a data-centric recruiting marketing agency Many employers have sustained record-level labor supply shortages as a result of the pandemic. In July, job openings reached an all-time...

Liveops Employee Resource Group Spotlight: DEFY

October is National Disability Employment Awareness Month, so we’re showcasing the DEFY Liveops Employee Resource Group. Meet Mary, Robyn, and Briana, three Liveops employees who help lead this ERG....
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4 Tips to Building Virtual Communities

Remote agents may work by themselves in their homes, but that doesn’t mean they have to work alone.  Agent engagement and well-being have always been important to enterprise leaders,...

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