cx event recaps

Inside the 2025 GDS CX Innovation Summit: Rethinking Customer Connections in the Age of Agility

From March 19–20, 2025, senior customer experience leaders gathered at the iconic Fairmont Copley Plaza in Boston for the GDS CX Innovation Summit to dive into the future of...

Consero 2025: Unlocking the Future of Workforce Strategy in Customer Experience

The 2025 Consero Customer Experience & Contact Center Forum once again delivered insightful discussions, actionable strategies, and meaningful connections among industry leaders. Held at The Biltmore Miami, Coral...

GDS CX Innovation Summit 2024: Sky-High Expectations and Groundbreaking Strategies

On December 9-10, 2024, customer experience leaders gathered at the beautiful Rancho Bernardo Inn in San Diego for the GDS CX Innovation Summit. Among the attendees were Liveops’ Senior...

Frost & Sullivan Customer Contact West 2024: Embracing Flexibility and AI Innovation for Future-Ready Customer Service

The Frost & Sullivan Customer Contact West event was an incredible opportunity for customer service leaders to engage in real-world discussions about the future of customer support and workforce...

Consero 2024: Elevating the Future of Customer Experience

From October 6-8, 2024, industry leaders gathered at The Ritz-Carlton in Irving, TX, for the highly anticipated Consero 2024 Customer Experience & Contact Center Forum. The event provided a...

2023 Liveops Agent Awards

Hundreds of agents from across the country gathered and networked for the final Virtual Agent Roadshow of the year last month. The event also featured the Liveops Annual Agent...

2022 Liveops Agent Awards

Hundreds of agents from across the country gathered and networked for the final Virtual Agent Roadshow of the year last month. The event also featured the Liveops Annual Agent...

[Press Release] Liveops, Inc. Honors Agents, Clients, and Employees on CX Day and Throughout Customer Service Week 2022

Liveops, Inc. Honors Agents, Clients, and Employees on CX Day and Throughout Customer Service Week 2022 SCOTTSDALE, Ariz., Liveops, Inc., a leading virtual contact center is celebrating National Customer...

Liveops Philanthropy Update: Volunteer Weeks Recap 2022

The Liveops Philanthropy team is an employee-led group that helps foster charitable engagement among Liveops employees across the U.S. This group amplifies the company’s purpose through company-supported fundraising and...

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