cx event recaps

Recap: Liveops Digital Transformation in 2021

Over the last two decades, Liveops has been a beacon for how to successfully attract, engage, and onboard virtual agents. In 2021 Liveops invested in an aggressive digital transformation...

2021 Liveops Agent of the Year Awards

Liveops hosted the final Virtual Agent Roadshow of the year earlier this month! Hundreds of agents from across the country gathered for business updates and networking. The event also...

Virtual Agent Roadshow Recap!

Connection is key: maintaining community virtually In a normal year, we’d be traveling to cities across the country to meet with Liveops agents face-to-face. This fall, things may look...

Life, liberty and Liveops on the road: Philly Edition!

Philadelphia, home of the Declaration of Independence, is also home to Liveops independent agents Just because you work from home, doesn’t mean you work alone! This statement is never...

Results are in: Liveops wins big at the 2019 Stevie Awards

As the flexible model grows, so does Liveops awards recognition (Cover photo courtesy of Stevie Awards.) When it comes to customer service, receiving a Stevie Award is one of...

Atlanta roadshow recap

A sea of Liveops agents come together in the Big Peach. The Atlanta Roadshow was truly noteworthy, with 150+ agents in attendance, in addition to 15 staff and...

Why roadshows? Take it from those who know

Working from home doesn’t mean working alone On July 31st, Liveops hosted its inaugural roadshow in the Chicagoland area. Over 50 agents and staff from Illinois, Indiana, Wisconsin, Michigan,...

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