Resources
Browse case studies, customer service tips and other helpful resources for enterprises.
[Webinar] 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition, with Five9
Forrester recently announced that remote work will rise to three times pre-COVID levels. Many enterprises managed to work through the logistics of having a remote team, and as they...
What I wish I knew the first time I filed self-employment taxes
Note from the editor: The author, Shelly Strom, is a longtime freelance writer who owns her own marketing consulting business. All of the information in this article is based...
[Woman’s World] Liveops agent finds flexibility after retirement
We’re very excited that Liveops agent Janet is featured in the March 1, 2021 issue of Woman’s World magazine! Janet shares how Liveops gave her the flexibility to earn...
Rapid Response & Scalability: Supporting the Small Business Administration During a National Crisis
Client Success – 200% flexibility 2-day flex 15sec AWT Share Overview In Spring 2020, the COVID-19 pandemic disrupted businesses and livelihoods across the globe. As part of its economic...
6 Warning Signs of Work-from-Home Scams
Working from home offers incredible perks, like saving commute time and improving your work-life balance. With remote work becoming increasingly popular, people are eager to find real ways...
This holiday season transform your business year-round
This Holiday Season Is an Opportunity to Transform Your Business Year-Round It’s a holiday season unlike any other. Millions of people are staying home. Countless companies, including major retailers...
2020 Agent of the Year Awards
Earlier this month we held our final virtual roadshow of 2020! Almost 300 Liveops agents and staff gathered to celebrate some accomplishments from the last 12 months and kick...
Give yourself the gift of a better job this holiday season
Believe it or not, 2020 is almost over. And not a moment too soon. Among the COVID-19 pandemic, economic turmoil, civil unrest, the US presidential election, hurricanes, wildfires, and more, this...
Stop outsourcing, start outsmarting
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