Remote-Life: Tips from the Experts
Remote work tips, from the experts Many of us are working from home during the COVID-19 pandemic. For some, it was an easy transition, or we may have worked...
Virtual contact center resources
Liveops is a recognized thought leader in the virtual contact center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.
Best Remote Jobs for Social Distancing
Looking for a job to social distance? Remote jobs are available! Social distancing is the “new normal” these days. Many people are looking for ways to minimize their personal...
We’re in this together: businesses, agents, and the coronavirus
The workforce today looks significantly different than it did at the beginning of this year. The coronavirus pandemic has had a profound impact on businesses and their workforces. Some...
Creating a Remote Workforce? 4 Tips for Success
4 Tips for businesses who are embracing a work-at-home workforce Today many workers are sitting in their make-shift home offices for the first time. Many more will soon be...
First Agent Roadshow in 2020: Orlando!
The energy was electric last month as more than 60 Liveops agents and those interested in becoming agents gathered at the first roadshow in 2020! Located at Dockside on...
Can you feel the love in your contact center?
“They love me, they love me not.” If you’ve been plucking petals to discern whether your contact center team members are really committed to your business, you’re not alone....
5 Reasons the workforce is changing
5 Reasons the workforce is changing Things change. Fashion, technology, diets – we are surrounded by change every day of our lives. So there is no surprise that the...
Retailers: are you prepared for the next big event?
A virtual contact center can make your next event more efficient and profitable The New Year means many things to a business – a new budget, fresh thinking and...
[Podcast] Exploring the virtual contact center
Exploring the virtual contact center It’s not a surprise that today’s workforce wants more flexibility in the workplace. Busy schedules, demanding workloads and hectic personal lives beg for...