Resources

Browse case studies, customer service tips and other helpful resources for enterprises.

Remote work tips.Photo by Chris Montgomery on Unsplash

Remote working tips – a year later

For many of us, we left our photo-adorned cubicles behind in March 2020, unsure of how the COVID-19 pandemic would affect our lives, or the loss we would endure...

[Webinar] 5 Proven Methods to Optimize Agent Productivity and Reduce Attrition, with Five9

Forrester recently announced that remote work will rise to three times pre-COVID levels. Many enterprises managed to work through the logistics of having a remote team, and as they...

What I wish I knew the first time I filed self-employment taxes

Note from the editor: The author, Shelly Strom, is a longtime freelance writer who owns her own marketing consulting business. All of the information in this article is based...

[Woman’s World] Liveops agent finds flexibility after retirement

We’re very excited that Liveops agent Janet is featured in the March 1, 2021 issue of Woman’s World magazine! Janet shares how Liveops gave her the flexibility to earn...

Government | Case studies

Rapid Response & Scalability: Supporting the Small Business Administration During a National Crisis

Client Success – 200% flexibility 2-day flex 15sec AWT Share Overview In Spring 2020, the COVID-19 pandemic disrupted businesses and livelihoods across the globe. As part of its economic...

Outsmart work-at-home scams: red flags to avoid

6 Warning Signs of Work-from-Home Scams

Working from home offers incredible perks, like saving commute time and improving your work-life balance. With remote work becoming increasingly popular, people are eager to find real ways...

Transform your business with Virtual Flex

This holiday season transform your business year-round

This Holiday Season Is an Opportunity to Transform Your Business Year-Round It’s a holiday season unlike any other. Millions of people are staying home. Countless companies, including major retailers...

2020 Virtual Roadshow and Agent of the Year Awards

2020 Agent of the Year Awards

Earlier this month we held our final virtual roadshow of 2020! Almost 300 Liveops agents and staff gathered to celebrate some accomplishments from the last 12 months and kick...

Work at home with seasonal work at Liveops, or stay year-round

Give yourself the gift of a better job this holiday season

Believe it or not, 2020 is almost over. And not a moment too soon. Among the COVID-19 pandemic, economic turmoil, civil unrest, the US presidential election, hurricanes, wildfires, and more, this...

Stop outsourcing, start outsmarting

Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.

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