Contact Center Event

CCW Healthcare Executive Exchange 2025: Smarter Strategies for a Dynamic Industry

On September 21–23, 2025, healthcare and customer experience leaders gathered at the Chicago Marriott Downtown Magnificent Mile for Customer Contact Week (CCW) Healthcare Executive Exchange 2025. Representing Liveops...

Advanced AI and Automation | Contact Center Event | Contact Center Industry | Seasonal Flexibility | Blogs

CCW 2025: Scaling Smarter and Leading with Flexibility

From June 9–12, 2025, customer service leaders from around the globe gathered at the Caesars Forum in Las Vegas for Customer Contact Week (CCW)—the industry’s largest event in the...

Contact Center Event | Contact Center Industry | Blogs

Redefining Equity in the Contact Center Industry

Liveops continues to challenge traditional models in the customer service industry by building a more inclusive, accessible, and flexible workforce. As a leader in the virtual contact center space,...

Contact Center Event | Contact Center Industry | Blogs

Inside the 2025 GDS CX Innovation Summit: Rethinking Customer Connections in the Age of Agility

From March 19–20, 2025, senior customer experience leaders gathered at the iconic Fairmont Copley Plaza in Boston for the GDS CX Innovation Summit to dive into the future of...

Contact Center Event | Contact Center Industry | Customer Experience | Blogs

Consero 2025: Unlocking the Future of Workforce Strategy in Customer Experience

The 2025 Consero Customer Experience & Contact Center Forum once again delivered insightful discussions, actionable strategies, and meaningful connections among industry leaders. Held at The Biltmore Miami, Coral...

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