Virtual Agent Roadshow Recap!

November 5, 2020 | Virtual Agents | Blog


Connection is key: maintaining community virtually

In a normal year, we’d be traveling to cities across the country to meet with Liveops agents face-to-face. This fall, things may look a little different, but our (virtual) roadshows are still going strong!

Our last roadshow had 170 Liveops agents in attendance. They gathered with Liveops staff to network and create meaningful connections while catching up on the latest business updates. From getting geared up for holiday season to sharing stories about their experiences, the roadshow closed the distance between so many people.

Although we missed seeing each other in-person, the magic that drives the agent community was very much present in the virtual setting. Virtually, agents from all over the country were able to participate, whereas a physical roadshow would gather agents regionally.

The chat during the roadshow showcased agent stories, further connecting a virtual community.

“This was a great session, I am so glad I came today.”

“My purpose is to provide exceptional customer support and build my way to inspire other agents to do the same. I want to work towards helping single mothers work from home to provide for their children while being available as well.”

“Working from home has allowed me to work almost ‘stress-free!’ I love speaking with my [customers] every day with a genuine and sincere smile on my face!”

Liveops Nation is the community that allows our agents to collaborate, network and meet each other. Working remotely can feel isolating at times, but Liveops agents are never alone! Whether they have questions about their current programs, or just need a place to connect, their community is a place of connection.

We look forward to hosting more roadshows soon

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Leandra Naranjo

Leandra Naranjo is the Senior Agent Engagement Manager at Liveops. She is dedicated to creating and fostering a community, Liveops Nation, both online and in person.

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