Virtual Agents

Every so often, someone stands out not just for their skills, but for their consistency, intuition, and ability to create impact. This month, that someone is Jerome—a customer service...

This whitepaper educates businesses on effective strategies to source and retain highly skilled remote contact center talent, comparing remote and traditional in-person staffing models. It emphasizes evidence-based approaches and...

Some people naturally uplift those around them, and Jolene, the newest Agent of the Month winner, is a perfect example. From the moment she joined the medical transportation program,...

Ensure Your Customer Service Team Delivers Exceptional Experiences During Peak Season  The holiday shopping season is upon us, bringing joy, cheer, and a flurry of shopping carts both online...

At Liveops, we are proud to shine the spotlight on agents who go above and beyond to make a difference. This November, we’re thrilled to recognize Trish as the...

This November, we’re thrilled to recognize Jill as the Agent of the Month! Nominated by her program team, Jill stands out for her consistent excellence and genuine dedication.   Her...

It’s always a proud moment to celebrate the incredible efforts of agents who consistently go above and beyond. This month, Jason is in the spotlight as an outstanding agent...

Since contracting with Liveops as an independent contractor in January 2023, Heather has quickly become a valued member of Liveops nation. Heather’s proactive approach and positive attitude have made...

Delivering Customer Satisfaction with a Personal Touch  Since she began her journey as an independent contractor with Liveops in January 2024, Nikki has become an integral part of the...