The best summer break side hustle for teachers? Helping others from home
School’s out for summer! Enjoy time off and extra cash on your terms. Teachers looking to make extra cash when school’s out have lots of options. However, there’s one...
Virtual contact center resources
Liveops is a recognized thought leader in the virtual contact center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.
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A promising answer in the insurance industry talent crisis
Insurers are creating products for the gig economy but are they tapping it for talent? With two-thirds of working Americans anticipated to take part in the gig economy in less...
Want to energize your home-based business? Free the chi
Feng Shui tips for good energy in your home office It’s that time of year again! You can’t help but notice new beginnings happening right outside your window. It’s...
What do acting, teaching and customer care have in common? Learn from a triple threat.
Teacher, actress and Liveops agent shares secret to customer satisfaction Katherine (Kathy) Surcey has loved making people smile since she was a girl. Back when her older sisters were...
Life, liberty and Liveops on the road: Philly Edition!
Philadelphia, home of the Declaration of Independence, is also home to Liveops independent agents Just because you work from home, doesn’t mean you work alone! This statement is never...
Could more money bring you more happiness in retirement?
Done with the grind? Enjoy well-earned freedom and a paycheck too. You’re retired. You’re having fun. Still, there’s something you miss about not going to work every day. It...
Life moments that changed my definition of work-life balance
Note from the editor: Special thanks to our author, Justin Loehrke, who originally published this article on Linkedin, for allowing us to share his personal story and experiences on...
Agents shine when given the right opportunity and independence
Foster dog dad, funny car enthusiast and caring uncle is also a born customer service and sales pro. Aldo Covarrubias, who landed with Liveops last September, said he feels...
Driving a culture of security at Liveops
A Q&A with Paul Leavens, Liveops’ Senior Vice President of IT & Security In a world plagued by increasing—and increasingly dangerous—threats, how do you safeguard your company, your customers...