Resources

Browse case studies, customer service tips and other helpful resources for enterprises.

Liveops Agent Spotlight: Alanna

  Liveops Agent Spotlight: Alanna, a military spouse who takes community and opportunity on the go I can hear Alanna’s smile through the phone as we chat. She has...
flexible work, what's important to people, meaningful work

What matters to today’s workforce?

Today’s workforce has changed the way work is defined. In short, people want to work differently. Flexibility, mobility, purpose, and autonomy are top priorities in the world today. It’s...
liveops digital transformation

Recap: Liveops Digital Transformation in 2021

Over the last two decades, Liveops has been a beacon for how to successfully attract, engage, and onboard virtual agents. In 2021 Liveops invested in an aggressive digital transformation...

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