Liveops Recognized with Two Prestigious 2024 Stevie® Awards in Sales & Customer Service
Scottsdale, AZ – June 11, 2024 – Liveops, the leader in agile customer engagement solutions, is proud to announce that its Learning and Development team has earned the 2024 Silver Stevie® Award for Customer Service Training, and the Agent Experience team has received the 2024 Bronze Stevie® Award for Innovation in Customer Service.
The Stevie Awards for Sales & Customer Service are the world’s top honors for customer service, contact center, business development and sales professionals. These prestigious recognitions celebrate Liveops’ innovative AI-driven onboarding and certification programs, and its unwavering commitment to agent engagement and customer service excellence.
“These awards are a testament to how our innovative programs and agent engagement strategies deliver exceptional value for our clients,” said Amy Frentz, VP of Operations at Liveops. “They further demonstrate why Liveops is the ideal partner for companies seeking to elevate their customer service operations with dynamic, adaptive solutions that meet evolving business needs.”
As a pioneer in on-demand contact center solutions, Liveops leverages over 20 years of expertise in helping companies to scale efficiently with a highly skilled virtual networkof independent agents. Through its innovative approach, cutting-edge technology, and unwavering commitment to excellence, Liveops continues to set new standards in the customer service industry, empowering businesses to deliver exceptional customer experiences with greater efficiency and flexibility.
“We’re thrilled to be recognized for our continuous innovation and dedication to agent experience,” said Greg Hanover, CEO at Liveops. “These awards reflect our commitment to setting new industry standards and empowering agents to provide world-class customer service. Our AI-driven certification programs and focus on agent engagement ensure that we stay ahead of industry trends, providing unmatched service for our clients.”
With its focus on agility and innovation, Liveops partners with leading organizations across various industries, ensuring companies can deliver exceptional customer support that scales to meet their needs. These Stevie® Awards not only highlight Liveops’ pivotal role in transforming the future of customer service but also reinforce its reputation as a trusted partner for companies looking to enhance their customer experience operations.
Liveops remains committed to innovation and growth, continuously improving its offerings to help businesses thrive in today’s fast-paced and ever-changing customer service landscape.
About Liveops
Liveops is a leader in flexible customer service solutions, delivering customer service solutions without limits. With a global network of on-demand agents available whenever needed, Liveops helps businesses scale their customer support efficiently and effectively. Our approach consistently exceeds CSAT goals by 2-3 points across various industries. By integrating advanced AI and automation tools, Liveops ensures seamless, reliable service delivery for every customer interaction.
With over 20 years of experience supporting Fortune 500 brands, Liveops has built a reputation for proven reliability and excellence. Liveops has been recognized as the Best Place to Work by the Phoenix Business Journal, listed among FlexJobs’ Top 10 Remote Work Companies to Watch, and earned prestigious industry accolades such as multiple Stevie Awards for Sales & Customer Service, their 4th ACE Award for Innovation in Customer Service, and the Innovator of the Year Award by the Arizona Technology Council and the Arizona Commerce Authority. These recognitions further solidify Liveops’ commitment to delivering outstanding service and maintaining a supportive, high-performing work culture.
For more information, visit www.liveops.com.
About The Stevie® Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Sales & Customer Service, the new Stevie Awards for Technology Excellence, and the Stevie Awards for Women in Business.
Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. More than 1,000 professionals around the world participate in the Stevie Awards judging process each year. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
