Liveops Earns the #2 Spot on FlexJobs’ 2024 Top 100 Companies to Watch for Remote Jobs

January 15, 2024 | Press Release

Liveops Celebrates 9 Years in a Row Placing in the Top 5 for Remote Work Excellence and Flexibility 

Scottsdale, Arizona – January 15, 2024 – Liveops, the leader in agile customer engagement solutions, has been recognized as one of the top companies for remote work opportunities, earning the #2 spot on FlexJobs’ 2024 Top 100 Companies to Watch for Remote Jobs. This achievement is especially significant as Liveops has consistently ranked in the top 5 for the past nine years, solidifying its role as a top player in the virtual work landscape. 

FlexJobs’ annual list, now in its 11th year, evaluates over 60,000 companies to identify those with the highest volume of remote opportunities. This year’s list highlights the demand for remote flexibility despite an evolving market and shifting trends. The 2024 ranking is based on an analysis of remote listings between January 1, 2023, and December 31, 2023, demonstrating the continued value of flexibility for both remote workers and businesses. 

“We are incredibly honored to be featured among the top companies for remote opportunities once again. Being in the top 5 for the last nine years is a testament to our commitment to the virtual environment and our belief in the power of flexibility,” said Greg Hanover, CEO at Liveops. “As a pioneer in the remote workforce industry, we understand the importance of flexibility in today’s landscape and remain committed to providing innovative remote work solutions.” 

Liveops’ innovative approach to business solutions has made it a go-to choice for businesses seeking skilled customer service agents, especially during critical surges in demand. 

Enhancing Client Success Through an Innovative Remote Workforce  

  • Happier agents mean superior service: Remote flexibility creates more satisfied agents, leading to exceptional service for our clients. 
  • Flex scheduling drives higher retention: Offering adaptable work hours ensures better retention of top talent, providing consistent and skilled service. 
  • A more experienced, diverse talent pool:  Our remote model attracts a wide range of professionals, providing clients access to a network of agents of diverse ages, service backgrounds, and industry expertise. 
  • Right-time scheduling improves alignment: Our flexible scheduling approach aligns with client call fluctuations, ensuring optimal coverage and efficiency. 

Providing Underserved Communities with Flexible Work Opportunities  

Liveops’ virtual workforce model not only empowers businesses but also creates meaningful opportunities for underserved groups. Our commitment to flexibility has enabled thousands of independent contractors, including veterans, military spouses, disabled individuals, and caregivers, to find remote opportunities that align with their unique needs. 

Nearly 7% of our agent network consists of disabled individuals, and over 51% identify as Black or African American, underscoring the inclusive nature of the Liveops model. Liveops is proud to play a significant role in providing flexible opportunities for those who seek ways to balance their personal and professional lives. Through our adaptable, remote model, independent contractors can select projects that align with their individual needs and schedules. 

About Liveops 

Liveops is a leader in flexible customer service solutions, delivering customer service solutions without limits. With a global network of on-demand agents available whenever needed, Liveops helps businesses scale their customer support efficiently and effectively. Our approach consistently exceeds CSAT goals by 2-3 points across various industries. By integrating advanced AI and automation tools, Liveops ensures seamless, reliable service delivery for every customer interaction. 

With over 20 years of experience supporting Fortune 500 brands, Liveops has built a reputation for proven reliability and excellence. Liveops has been recognized as the Best Place to Work by the Phoenix Business Journal, listed among FlexJobs’ Top 10 Remote Work Companies to Watch, and earned prestigious industry accolades such as multiple Stevie Awards for Sales & Customer Service, their 4th ACE Award for Innovation in Customer Service, and the Innovator of the Year Award by the Arizona Technology Council and the Arizona Commerce Authority. These recognitions further solidify Liveops’ commitment to delivering outstanding service and maintaining a supportive, high-performing work culture. 

For more information, visit www.liveops.com. 

About FlexJobs 

FlexJobs is a trusted leader in helping job seekers find high-quality remote, work-from-home, hybrid, and flexible jobs. Through its premium services, FlexJobs provides access to a vast database of hand-screened job listings and career resources, empowering professionals to take control of their job search and find roles that align with their needs.  

For more information, visit www.flexjobs.com. 

← Back to News

Avatara Garcia

Ava is the Digital Content Writer for Liveops, combining her passion for storytelling with a talent for crafting compelling narratives that engage and inspire audiences.