We’re in this together: businesses, agents, and the coronavirus

March 31, 2020 | Contact Center Industry | Flexible Workforce | Blog


group of people in a video meeting

The workforce today looks significantly different than it did at the beginning of this year.

The coronavirus pandemic has had a profound impact on businesses and their workforces. Some businesses have shuttered their doors, others have temporarily furloughed employees. At best, organizations across the globe are operating in complete remote environments. The fortunate few are seeing unprecedented surges in demand and can’t hire temporary employees fast enough.

At Liveops, our hearts go out to the people that have been affected by COVID-19, either directly or indirectly. This crisis has brought many people together as we learn how to define the “new normal.” As a company, we endeavor to keep business operations as seamless as possible for our clients, agents, and employees. Although our headquarters team is now working entirely remotely,  our customers and agents can rest assured they are receiving the same great service and attention to detail that we have always maintained.

Having operated a remote business for over twenty years, we’re uniquely positioned to help enterprises currently seeing surges in demand and employees who may find themselves furloughed or unemployed.  We’ve compiled some of our favorite resources to help navigate through these unprecedented times.

If you’re looking for opportunities to work from home during this time, Liveops has many opportunities available for remote customer service independent contractors. 

Questions? We’re here to help. If you are a business that is struggling to meet the increased demand for customer calls, email, and chat, please contact us at sales@liveops.com.

Check out some of our favorite resources you may find helpful:

How to get started working from home [Forbes]

4 Tips to Create a Remote Workforce [Liveops]

Resilient leadership to responding to COVID-19 [Deloitte]

Navigating Coronavirus Resource Hub [LinkedIn]

Guide: Working from home during the coronavirus pandemic [Forbes]


Whether you are looking for opportunities to earn money as an independent contractor, or you’re seeking guidance for your business,  we are all in this together. Support one another when you can – lend a helping hand or a supportive voice. We will get through this together.


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Avatar for Malori Heppler

Malori Heppler

Malori Heppler is the marketing manager at Liveops, focused on bringing helpful industry insights to light through thought leadership and partner communications.

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