agent

In the current customer service landscape, one of the prominent themes among customer experience (CX) leaders is the pursuit of high-quality experiences. Unsurprisingly, quality interactions serve as the bedrock...

Whether it be from the day-to-day stresses of normal life or just not feeling as connected as you may want to be, it can be hard to stay motivated...

If you’re anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. On the first of January, you wake up feeling...

Looking for a job in remote times? Here are some things to keep in mind when interviewing by video   Ready for your next interview? It could happen sooner...

On May 21, Liveops agents supported the live television broadcast of the Red Nose Day Telethon for the sixth year. Red Nose Day is a campaign that leverages fun...

Remote work tips, from the experts Many of us are working from home during the COVID-19 pandemic. For some, it was an easy transition, or we may have worked...

The workforce today looks significantly different than it did at the beginning of this year. The coronavirus pandemic has had a profound impact on businesses and their workforces. Some...

The energy was electric last month as more than 60 Liveops agents and those interested in becoming agents gathered at the first roadshow in 2020! Located at Dockside on...