Virtual contact center resources
Liveops is a recognized thought leader in the virtual contact center and customer service industries. Browse case studies, customer service tips and other helpful resources for enterprises.
Addressing the Security Risks Associated with a Remote Workforce
Over the past year, many businesses were forced to adapt to remote operations. With this new reality, security personnel across a vast number of industries were asked to step...
4 Tips to Building Virtual Communities
Remote agents may work by themselves in their homes, but that doesn’t mean they have to work alone. Agent engagement and well-being have always been important to enterprise leaders,...
[Press Release] Liveops Inc. Named to 2021 Inc. 5000 List of Fastest Growing Private Companies
Liveops Inc. Named to 2021 Inc. 5000 List of Fastest Growing Private Companies with Three-Year Revenue Growth of 142% Liveops’ disruptive on-demand workforce model proves critical for enterprises seeking...
The mindset of the workforce has shifted: why enterprises should care
For many in the workforce, flexibility is now seen as a requirement, not a luxury Thanks in part to the organizers of the 1886 May Day Strike, the 9-to-5...
The turbulent staffing challenges within travel and hospitality
Staffing challenges within the travel & hospitality industry A year and a half with minimal vacations and international travel. Is it any wonder that the travel & hospitality industry...
