Dinosaurs to downloads: Who’s ready for a contact center (r)evolution?
Hello friends. We’ve got an announcement here at Liveops that I’m excited to share. But before we go there, take a trip with me through time. All the way...
Contact Center Industry
Why the BPO industry is ripe for disruption
Lessons from Uber suggest how to capitalize on gaps in a stagnant contact center industry On his company’s ninth anniversary, Uber Co-Founder Garrett Camp publicly posted his original pitch...