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Industries we serve

Liveops provides scalable customer service outsourcing designed for the specific needs of your industry. From managing seasonal surges to providing 24/7 multilingual support, our network of skilled agents helps you deliver exceptional service while keeping costs under control.

Are you looking to become a customer service agent?

Smarter customer service, tailored to your industry

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Healthcare

Support patients with care, precision, and compliance—delivered by agents experienced in HIPAA-regulated environments.

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Insurance

Handle complex, policy-driven interactions with licensed and non-licensed professionals ready to support your members throughout every season.

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Retail

From peak season spikes to everyday inquiries, deliver seamless, scalable customer support that drives loyalty and retention.

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Financial services

Deliver secure, on-brand service experiences with agents ready to meet the highest compliance and quality standards.

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Travel and hospitality

Be ready for every booking, cancellation, and last-minute change with flexible solutions that keep guests happy and coming back.

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Energy and utilities

Ensure dependable service during outages, billing cycles, and urgent updates with responsive, always-on support.

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Communications

Manage high call volumes, technical inquiries, and account needs with agents equipped to handle fast-moving customer demands.

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Government

Support constituents with secure, scalable communication services that meet public sector standards and evolving community needs.

Quote What OUR clients say
Liveops offers a level of staffing flexibility we haven’t seen elsewhere. The ability to ramp support up or down—even in 30-minute intervals—is a game changer for managing dynamic volume.
Chief Operating Officer, Healthcare Client
Quote What OUR clients say
I’ve worked with Liveops for over 17 years. Their ability to flex capacity instantly—without recruiting, hiring, or training—is unmatched. They’ve always been my virtual contact center.
Director of Operations, Retail Client
Quote What OUR clients say
Liveops has been able to consistently attain 90%+ on both Customer Satisfaction and First Call Resolution in this first year of our partnership.
GM Regional Customer Care Operations, Major Utility Client
Quote What OUR clients say
Liveops has all the tools you'd expect from a modern provider—WFM, SLAs, reporting. They’re fully equipped to act as a virtual center with all the operational tech built in.
CX Program Leader, Retail Client

Stop outsourcing, start outsmarting

Join the brands redefining customer experience with Liveops. Empathetic agents, tech-powered delivery, and the flexibility to meet every moment. Let’s talk.

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