People-Powered, Tech-Connected

Welcome to Liveops, your strategic partner in redefining virtual contact center solutions. We provide omnichannel customer service solutions that combine human expertise with advanced technology and AI. Our distributed network of brand-certified customer service agents is dedicated to delivering outstanding customer experiences. 

When you partner with Liveops, you gain the support of skilled agents and flexible solutions that scale with your business needs. Focus on your core operations while we ensure your customers receive exceptional care. Discover the Liveops difference and elevate your customer experience today. 

Delivering better customer service outcomes with the right talent at the right time.

Whether you’re preparing for a planned event, managing an unexpected surge in demand, or maintaining steady operations, Liveops connects you with skilled customer service agents and tailored solutions to help your company adapt seamlessly. Our advanced matching capabilities and flexible staffing options ensure you’re prepared for any scenario. 

Experience the future of customer service with Liveops. 

Build your brand with each interaction.

Finding a flexible team of experienced agents who understand your brand can be challenging. Liveops makes it easier. Our network of professional, educated agents ensures your customers receive the calm, empathetic support they expect. 

Build your brand with better agents.

Our network of customer service agents offers professionalism and real-world experience to provide your customers with calm, empathetic support.

Meet the Agents

Tackle demand with flexible talent.

Whether call volumes are steady or surging during peak seasons, our network of brand-certified agents adapts to meet your demand. 

Read the case study

Control costs while meeting demand

Liveops’ virtual contact center solutions help you manage fluctuating demand, reduce costs, and improve service levels — without overstaffing.

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Not just good on paper.

Eliminate the costs of traditional brick-and-mortar operations. With Liveops, you get access to top-tier customer service agents who deliver high-quality support while seamlessly handling peak demand periods. 

75-100%

Average flex to unexpected events

+2-3

Points above CSAT client goals, on average

25%+

cost savings

15+

Years, average agent experience

Agents dedicated to your brand’s success 

Liveops connects you with reliable, brand-certified agents who are committed to representing your business with professionalism and care. 

Award-winning distance learning for superior customer service

Our award-winning certification programs ensure that agents are fully prepared to support your customers and uphold your brand’s standards. 

Read the press release

True flexibility attracts the top 2% of talent

Top agents want flexibility that fits their lives. Our flexible outsourcing model allows agents to define their availability, ensuring you get the right talent at the right time. 

Learn more about "right time"

Empowered agents drive better results

Motivated, entrepreneurial agents excel at delivering customer service that meets and exceeds expectations. 

Meet the Agents
Virtual talent that strengthens your brand - introduction video

What drives us at Liveops?

We’re committed to improving lives. Through a tech-enabled, people-powered approach, we create better outcomes for agents, clients, and customers. 

WATCH THE VIDEO

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We’ve had the pleasure of working with Liveops for the past two years, adding a new level of professionalism to our needs. Without a doubt, they are the most organized company we’ve ever worked with.
Director of Customer Care, healthcare organization
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Liveops has been able to consistently attain 90%+ on both Customer Satisfaction and First Call Resolution in this first year of our partnership.
GM Regional Customer Care Operations, major utility
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We've been partnering with Liveops since 2010 for all our inbound needs. Their consistency, professionalism and customer service are unparalleled in the industry.
Account Manager, media company

Trusted by leading enterprises

Your customers deserve the best service at every touchpoint. As a trusted partner, Liveops connects you with an on-demand network of experienced customer service agents ready to deliver exceptional virtual contact center solutions. For over 20 years, top enterprises have relied on Liveops to represent their brands with care, flexibility, and professionalism.

Industries Solutions Why Liveops?

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Connect with us to find out how Liveops’ virtual contact center solutions can help you build your brand with every interaction.

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