Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year
“Now, that was a shocker.” Marjorie didn’t anticipate being named Liveops’ 2022 agent of the year. But speak with her for more than 5 minutes, and the decision by...
right time
Adopting Part-Time Scheduling will not Solve your Talent Problem
In today’s climate, enterprises are faced with a talent problem. They either have too much capacity for their demand, or they struggle to find the right talent profile to...
Liveops Agent Spotlight: Maria, a stay-at-home parent
Afternoon bike rides, knitting lessons and DIY volcanoes are just a few of the activities that keep Maria busy as a stay-at-home parent. A flexible schedule with Liveops allows...
How “Right Time” Schedules Translate to Enhanced Customer Experience Outcomes
Even before the mass move to working-from-home, many people were seeking jobs that would allow them to choose where, when, and how they want to work. For many people,...
[Poll] Flexible schedules and mental health
During Mental Health Awareness month, Liveops did a quick poll on LinkedIn: What resources are most helpful for your mental health in the workplace? The winning choice, claiming 57%...