Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year
“Now, that was a shocker.” Marjorie didn’t anticipate being named Liveops’ 2022 agent of the year. But speak with her for more than 5 minutes, and the decision by...
flexible workforce
Adopting Part-Time Scheduling will not Solve your Talent Problem
In today’s climate, enterprises are faced with a talent problem. They either have too much capacity for their demand, or they struggle to find the right talent profile to...
This holiday season transform your business year-round
This Holiday Season Is an Opportunity to Transform Your Business Year-Round It’s a holiday season unlike any other. Millions of people are staying home. Countless companies, including major retailers...
Workforce learning closes the distance
Want to improve your company’s customer service? Start by providing a better learning experience for your workforce. It’s no secret that happier team members mean happier customers. The more...