Virtual Agents

In my research for this article, I decided to look into the Google Trends map for the search term “mental health resources” over the past five years. Unsurprisingly, the...

For the past couple of years, we have published a series of articles to commemorate Earth Day and help provide some tips on how remote workers can make a...

  Liveops Agent Spotlight: Alanna, a military spouse who takes community and opportunity on the go I can hear Alanna’s smile through the phone as we chat. She has...

Today’s workforce has changed the way work is defined. In short, people want to work differently. Flexibility, mobility, purpose, and autonomy are top priorities in the world today. It’s...

In March 2021, Angela and her husband relocated from Oregon to Arizona, the “state of her dreams.” At 64 years of age, Angela had more than 35 years of...

When agents come across as unhappy or unengaged, customers are the first to take notice. Sincerity isn’t something that can be faked. When customers feel as though their questions...

On a sunny Florida afternoon following a round of golf, Craig spent a few moments with us chatting about his Liveops experience and how he approaches his work-life balance....

Liveops hosted the final Virtual Agent Roadshow of the year earlier this month! Hundreds of agents from across the country gathered for business updates and networking. The event also...

Your Home Office As an Independent Agent providing services to Liveops and its clients, you control where, when, and how you provide virtual teleservices, in accordance with the terms...