Blog

Ensuring compliance in healthcare is more than just a legal and regulatory requirement; it’s the foundation for building trust, protecting patient privacy, and delivering quality care. For C-suite leaders...

Imagine walking into a store, ready to spend your hard-earned money, only to be greeted by a robotic salesperson who barely makes eye contact. Frustrating, right?   Now, think about...

In today’s rapidly evolving healthcare landscape, financial sustainability and operational efficiency are top priorities for C-suite leaders.   Whether you’re managing a managed care organization (MCO), leading telehealth initiatives, or...

A Shining Example of Compassionate Service Anna’s journey with Liveops has been marked by empathy, dedication, and a commitment to excellence that shines through in every interaction she has...

Patient-centered coordination is critical in today’s healthcare landscape, where effectively organizing and managing care activities significantly impacts patient outcomes and satisfaction.  Since the early 2000s, the Institute of Medicine...

In the fast-paced world of retail, where brands are always competing for customer attention and loyalty, the stakes are higher than ever.   For C-suite leaders of retail contact center...

Finding Balance and Embracing Change Jeremy’s journey as a Liveops independent agent has been nothing short of inspiring, marked by dedication, growth, and an unwavering commitment to excellence.  Jeremy...

Even before the mass move to working-from-home, many people were seeking jobs that would allow them to choose where, when, and how they want to work. For many people,...

  TW: loss of a child While a deeply human experience, discussion of grief is historically taboo in personal interactions, let alone in a professional environment. When Sharon suddenly...